Cancellation & Return Policy

Once an order has been placed, it is important to note that cancellations cannot be accommodated except under specific circumstances, such as the receipt of incorrect, damaged, or non-compliant items. In the event that the delivered products do not align with the agreed-upon specifications, particularly in terms of authenticity and adherence to the agreed-upon standards, customers are urged to promptly contact our customer service team to initiate the appropriate return procedures. We are committed to addressing such instances with diligence and ensuring that our customers receive satisfactory resolutions.

However, aside from these exceptional cases, orders are considered final upon placement and cannot be reversed. We appreciate your understanding of our policy as we strive to maintain a streamlined and efficient order processing system.